Shipping & Exchange Policy


Within the Canada

We charge a flat rate shipping fee within Canada. Most orders will arrive between 5-10 business days. All other orders will be charged a shipping fee.

International Orders

Orders to other countries may be subject to additional taxes & duties when crossing the border. Most orders will arrive between 10-20 business days.

Exchange Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Because of hygienic reasons, we are unable to offer returns on our hair products. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.If you are in any way unsatisfied with our products, contact us at 780-474-1680 within 30 days of your purchase in order to arrange an exchange. International orders may be subject to additional shipping.

* We reserve all rights to refuse exchanges for reasons not listed above.